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Account Management

Learn how to manage your vendor account, update business information, and add or manage your products and services.

10 articles
How to Use Two-Factor Authentication (2FA) in the Odyssey Vendor PortalTwo-factor authentication (2FA) helps protect your Odyssey Vendor Portal account by adding an extra step when you log in.
How to Reset Your Vendor or Service Provider PasswordIf you forgot your password or are having trouble signing in to your Odyssey Vendor Portal, you can request a password reset.
General Requirements for Service and Product OfferingsLearn the requirements for listing products and services in the Odyssey Marketplace.
How to Add an Offering to the Odyssey MarketplaceLearn how to add an individual product or service to the Odyssey Marketplace.
How to Fix CSV Upload ErrorsLearn how to identify and fix common CSV errors when uploading offerings to the Odyssey Marketplace.
How to Update Your Vendor or Service Provider Email AddressLearn how to change the email address associated with your Odyssey Vendor Portal account.
When to Use Upload CSV vs. Update CSVLearn which CSV option to use when adding new offerings or updating existing offerings in the Odyssey Vendor Portal.
How to Upload Multiple Offerings at OnceLearn how to add multiple products or services to the Odyssey Marketplace using CSV templates.
How to Add Product Variants to Marketplace OfferingsLearn how product variants work and how to add products with multiple options to the Odyssey Marketplace.
How Multiple Employees Access the Odyssey Vendor PortalLearn how Vendor Portal access works when multiple employees need to manage your organization's Odyssey account.