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How to Contact Odyssey Support

Learn how to get help from the Odyssey Support Team.

If you need help with your Odyssey account, application, Marketplace activity, or another question, the Odyssey Support Team is here to help.

Contact Odyssey Support

The easiest way to get help is through the chat icon in the bottom-right corner of the Odyssey Help Center.

  1. Select the chat icon in the bottom-right corner of the page.

  2. Enter your question or describe what you need help with.

  3. Follow the prompts to find an answer or connect with the Odyssey Support Team.

When contacting Support, include any details that may help us understand your question, such as the student's name, your state program, or the issue you're experiencing.

⚠️For your security: Do not send passwords or other sensitive account information when contacting Support.

Find Answers in the Help Center

You can also search the Odyssey Help Center for answers to common questions about:

  • Applications and program participation

  • Odyssey accounts and login help

  • Schools and enrollment

  • The Odyssey Marketplace

  • Vendors and service providers

  • State-specific program requirements

Use the Search for articles field at the top of the Help Center to get started.

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