School FAQ
- School Enrollment and Tuition Overview
- How to Change Your School Account's Password?
- How to Set up and Connect a New Stripe Account for your School
- Video Tutorial: How to Set up and Connect a New Stripe Account for your School
- Video Tutorial: How to Change Your School Account's Password?
- Video Tutorial: How Do I Add Additional Administrative Users?
Call Backs FAQ
Marketplace FAQ
- Price Cap Per State: Georgia, Louisiana, and Wyoming
- Why Was My Order Cancelled?
- Finding Items and Services in the Odyssey Marketplace
- Which States Have an Odyssey Marketplace?
- Why Are Certain Companies Not Included in the Marketplace?
- Can I Make In-Store Purchases?
Order FAQ
- Can Vendors Ship Out of State?
- How Do I Change My Shipping Address?
- I Need Help with My Order
- Where Do I Find My Order Status?
- If My Order is Cancelled, Where do Those Funds Go?
- I Ordered a Service, When Will I Hear From The Vendor?
Vendor FAQ
- Fixing CSV Error Messages
- How to Write Your Offering Description
- Uploading Offerings
- General Requirements for Service and Product Offerings
- Business Documents Vendors Can Submit
- Approved for the Odyssey Marketplace—What’s Next?
Frequently Asked Questions (FAQ)
- Guide to Editing Your Application
- If I Identify the School My Child Plans to Attend Within the Odyssey System, Does That Mean My Child is Enrolled at That School?
- Consent to Electronic Communications and Doing Business Electronically
- What Do I Do If I Made Errors on My Application?
- Where Do I See My Funding Amount?
- Why am I Not Getting My Reset Password Email?