School FAQ
- Managing Tuition Payments in Stripe
- How Can Schools Review Enrollments and Set Tuition and Fees?
- Understanding Filters and Statuses in the Odyssey School Portal
- School Enrollment and Tuition Overview
- How to Change Your School Account's Password?
- How to Set up and Connect a New Stripe Account for your School
Marketplace FAQ
- How to Upload Multiple Offerings at Once (Bulk Upload Guide)
- Streamlining Inventory Management
- Tips to Get Your Reimbursement Approved
- Purchase Date Does Not Match the Receipt
- Purchase Date Outside the Program Window
- Requested Amount Does Not Match the Receipt
Order FAQ
- How to Use Your Orders CSV
- Can Vendors Ship Out of State?
- How Do I Change My Shipping Address?
- Where Do I Find My Order Status?
- If My Order is Cancelled, Where do Those Funds Go?
- I Ordered a Service, When Will I Hear From The Vendor?
Vendor FAQ
- Vendor Application Lifecycle
- How to Upload Multiple Offerings at Once (Bulk Upload Guide)
- Shipping Address Guidelines
- Understanding School and Vendor Participation in the Odyssey Marketplace
- Bulk Order Fulfillment: Uploading Tracking or Receipt Information
- Vendor Guidelines: Shipping Turnaround Time, Shipping Costs, and Sales Tax Shipping Turnaround Time
Frequently Asked Questions (FAQ)
- Multi-State Program Status Guide
- Detailed Walkthrough: Dashboard, Wallet and Tuition Payments
- If I Identify the School My Child Plans to Attend Within the Odyssey System, Does That Mean My Child is Enrolled at That School?
- Consent to Electronic Communications and Doing Business Electronically
- What Do I Do If I Made Errors on My Application?
- Where Do I See My Funding Amount?