Marketplace FAQ
- How to Use the Odyssey Marketplace
- How to Upload Multiple Offerings at Once (Bulk Upload Guide)
- Streamlining Inventory Management
- Tips to Get Your Reimbursement Approved
- Purchase Date Does Not Match the Receipt
- Purchase Date Outside the Program Window
- Requested Amount Does Not Match the Receipt
- One Receipt Per Reimbursement Request
- Reimbursement Denied: Wrong Category Chosen
- Invalid Receipt: File Is Blurry or Won’t Open
- Invalid Receipt: Handwritten Receipt Not Accepted
- Invalid Receipt: No Item Names or Descriptions
- Invalid Receipt: No Proof of Payment
- Invalid Receipt: Receipt Shows $0 or No Payment
- Invalid Receipt: What Counts as a Real Receipt
- Reimbursement Denial Reasons
- Acceptable Documentation for Reimbursements
- Video Tutorial: How to Use the Odyssey Marketplace
- Price Cap Per State: Georgia, Louisiana, and Wyoming
- Why Was My Order Cancelled?
- Searching in the Odyssey Marketplace
- What if My Order from a Vendor Shows My Package as Delivered, but I Didn't Receive It?