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How to Contact Odyssey Support for Vendors and Service Providers

Learn how vendors and service providers can contact Odyssey for help with their account, application, Marketplace offerings, orders, payments, and more.

Odyssey Support is available to help vendors and service providers with questions about participating in the Odyssey Marketplace.

Contact Vendor Support

For vendor and service provider support, contact:

Email: [email protected]
​Phone: 877-454-3788

Vendor Support can help with questions about:

  • Vendor applications and application status

  • Vendor Portal access

  • Marketplace offerings

  • Uploading or updating products and services

  • Orders and fulfillment

  • Stripe setup

  • Payments and payouts

  • Returns and refunds

  • Other vendor or service provider questions

💡 Note: When contacting Vendor Support, include your business name and any relevant details, such as an order number, offering name, or state program, to help the team assist you.

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