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How to Fulfill Multiple Orders Using the Bulk Fulfillment Tool

Learn how to add tracking or receipt information to multiple orders at once using the bulk fulfillment tool.

The bulk fulfillment tool makes it easier to complete multiple orders that share the same tracking or receipt information.

This can be useful when:

  • fulfilling multiple orders for the same customer

  • shipping orders to the same address

  • providing multiple services to the same individual.

Find the Orders You Want to Fulfill

Start by identifying the orders you want to include in your bulk upload.

  1. Go to the Orders tab in your Odyssey Vendor Portal.

  2. Select Download Orders CSV in the top-right corner.

  3. Open the downloaded file.

  4. Find the orders you are ready to fulfill and copy their Order IDs. You will use these IDs when preparing your bulk upload file.

Create Your Bulk Fulfillment File

Next, download the template you will use to submit your fulfillment information.

  1. Return to the Orders tab.

  2. Select Upload Orders CSV in the top-right corner.

3. Select Download Sample CSV or Download Sample XLSX.

4. Open the template and delete the sample information in rows 2–5.

⚠️ Important: Keep the headers in row 1. Do not delete or change them.

Prepare the Bulk Upload Template

Add each order you are ready to fulfill to the template.

  • Column A – Order ID: Paste the Order ID you copied from your Orders CSV.

  • Column B – Carrier: Enter the shipping carrier. Supported carriers are UPS, USPS, FedEx, DHL, and Amazon Logistics.

  • Column C – Tracking Number: Enter the tracking number for the order.

For Services

If you are fulfilling a service instead of shipping a product:

  • Enter receipt in Column B.

  • Enter the receipt or confirmation number in Column C.

💡 Note: If you do not use invoice or receipt numbers, use Order ID_Date instead.

Upload and Review Your File

  1. Return to the bulk upload tool.

  2. Select Click to upload, or drag and drop your completed CSV or XLSX file into the upload area.

  1. Select Preview Data.

  2. Review the information to make sure the Order IDs, carriers, and tracking or receipt information are correct.

Confirm and Process Your Orders

Once you have reviewed the information and confirmed that everything is correct, select Confirm and Process.

The orders included in the file will be marked as fulfilled with the tracking or receipt information you provided.

If an Order Cannot Be Processed

If the upload is unsuccessful, you will receive an error message showing which order or orders could not be processed and why.

Review the error, correct the information as needed, and upload the file again.

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