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What Do The Different Statuses In My Parent Portal Mean?

Your Odyssey Parent Portal uses different statuses to show where your student is in the program, enrollment, and tuition process. This guide explains the most common statuses and what they mean.

⚠️Important: The statuses available to you may vary by program. Visit your program's Help Center collection for requirements or next steps specific to your program.

Program Status

Your student's program status shows where they are in the application and participation process.

Status

What does the status mean?

Eligible

The student qualifies for the program based on the applicable guidelines. Eligibility does not necessarily mean the student has been approved or funded.

Approved - Awaiting Opt-In

The student has been approved and must complete the opt-in process before participating in the program.

Approved

The student has completed the required approval and opt-in steps for their program.

Approved - On Hold

The student is approved, but use of program funds is temporarily paused while additional information is reviewed.

Opted Out

The student has opted out of the program. Refer to your program's guidance for information about how opting out affects participation and unused funds.

Under Review

The application is being reviewed to determine whether the student qualifies for the program.

Ineligible

The student does not qualify for the program based on the applicable guidelines.

Closed

The application or account was closed. In some cases, this allows the parent or guardian to correct information and submit a new application.

Enrollment Status

Your student's enrollment status reflects the status of their enrollment request for the educational setting selected in Odyssey.

Status

What does the status mean?

Pending

The enrollment request is waiting for review or the next required step. For school-based enrollments, the school may need to review the request and confirm whether the student will be enrolling.

Verified

The school has verified that the student will be enrolling. The school can then complete the applicable tuition and fee information in the Odyssey School Portal.

Confirmed

The school has verified the enrollment, and the parent or guardian has confirmed the applicable annual tuition and fee amounts.

Denied

The school has reviewed the enrollment request and indicated that the student will not be enrolling. The parent or guardian may need to select a different educational setting.

Withdrew

The school has confirmed that the student withdrew. The parent or guardian may need to select a new educational setting or complete another action required by their program.

Did Not Attend

The school has confirmed that the student did not attend. The parent or guardian may need to select a new educational setting or complete another action required by their program.

Closed

The selected school is no longer available on the Odyssey platform. A new educational setting may need to be selected.

Selecting a School Is Not the Same as Enrolling

Selecting a school in Odyssey does not enroll your student at that school.

School admission and enrollment are handled separately. Contact your selected school directly and complete its required admissions and enrollment process.

Tuition Status

Your student's tuition status shows where their annual tuition and fees are in the confirmation process.

Status

What does the status mean?

Review tuition & fees

The school has verified the enrollment and entered the student's annual tuition and fees. The parent or guardian must review the amount and confirm whether it is correct.

Confirmed

The parent or guardian has reviewed and confirmed the annual tuition and fee amounts entered by the school.

Denied

The parent or guardian did not confirm the tuition and fee amounts entered by the school. The school must update the amount and resubmit it for review.

Important: Confirming tuition is not the same as paying tuition.

Confirming the annual tuition and fee amount tells Odyssey that the information entered by the school is correct.

It does not send a tuition payment.

If your program uses Odyssey for tuition payments, you will need to complete the applicable payment steps separately.

For more information about the Parent Portal, wallet, and tuition payment process, see Using Your Odyssey Dashboard, Wallet, and Tuition Payments.


Don't Recognize a Status?

Some programs may use additional statuses or have different requirements for what happens after a particular status appears.

If you see a status that isn't listed here, or you're unsure what action to take, visit your program's Help Center collection for more information.

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