Skip to main content

Video Tutorial: How to Use the Odyssey Marketplace

This guide explains how to access the Marketplace, find products and services, complete a purchase, and check your order status.

The Odyssey Marketplace allows families to use available program funds to purchase eligible products and services from participating vendors.

Note: Eligible expenses, spending limits, and purchase restrictions vary by program. Review your program's spending guidelines before making a purchase.

Video Tutorial

Watch: How to Use the Odyssey Marketplace

The video walks you through accessing the Marketplace, browsing products and services, completing checkout, and viewing your orders. You can also follow the written instructions below.


Access the Marketplace

To start shopping:

  1. Log in to your Odyssey Parent Portal.

  2. From your dashboard, select a student with available funds or open the Wallet.

  3. Select Shop Marketplace.

You'll be taken to the Odyssey Marketplace, where you can browse available products and services.


Browse the Marketplace

Use the categories and subcategories to find the products or services you need.

Select an offering to view more information before making a purchase.

Depending on the offering, you may see information such as:

  • A description of the product or service

  • Vendor information

  • Pricing

  • Return or cancellation information

  • Shipping information

Before purchasing, make sure the product or service is an eligible expense for your program. Some programs may have specific spending limits or purchase restrictions.


Add an Item to Your Cart

When you find an offering you want to purchase:

  1. Select the offering to review its details.

  2. Select Add to Cart.

  3. Your cart will appear on the right side of the screen.

You can continue shopping and add multiple items before checking out.


Assign Purchases to a Student

Each Marketplace purchase must be assigned to the student who will use the product or service.

In your cart:

  1. Select the student field for the item.

  2. Choose the appropriate student from the dropdown.

If you have more than one student, you can add multiple items to the same order and assign them to different students.

Available funds and program requirements apply to the student assigned to each purchase.


Complete Checkout

When you're ready to place your order:

  1. Review the items in your cart.

  2. Confirm that each item is assigned to the correct student.

  3. Select Checkout.

  4. Review the delivery information, if applicable.

  5. Review your order details.

  6. Select Submit Order.

For items that require shipping, make sure the delivery address is correct before submitting your order.

If you need to add a shipping address, you can do so from your Odyssey dashboard and then select the new address during checkout.


Check Your Order Status

After submitting an order, you can track its status from the Marketplace.

To view your orders:

  1. Open the person icon in the upper-right corner of the Marketplace.

  2. Select Orders.

  3. Find the order you want to review.

  4. Select View Order Details to see additional information.

For shipped products, tracking information will appear in the order details when it becomes available.

You may also receive email updates when an order is submitted, shipped, or when a service is confirmed by the provider.


Before You Make a Purchase

Marketplace eligibility and spending requirements vary by program. Before placing an order, review your program's guidance to make sure the product or service is eligible and meets any applicable spending limits or restrictions.

You can find these requirements in your program's Help Center collection.


Need Help With Your Wallet?

For more information about viewing available funds and navigating your Parent Portal, see Using Your Odyssey Dashboard, Wallet, and Tuition Payments.

Did this answer your question?