Odyssey partners with the Utah State Board of Education to ensure that any participant in the Utah Fits All (UFA) program is not also enrolled in a Local Education Agency (LEA/public school district). Students cannot be enrolled in both programs simultaneously under Utah law.
What if I believe this is an error?
If you have been notified that your student is cross-enrolled in an LEA and believe this is incorrect, or if you have already withdrawn from that LEA, please follow the resolution process below.
How do I resolve this issue?
Step 1: Contact the LEA Reporting Your Student
Reach out directly to the Local Education Agency (school district office)—not an individual school—that is reporting your student as enrolled. This can be found in the notification email or by contacting Odyssey Support.
Confirm with them that your student is not enrolled or has been properly disenrolled from all schools within their district.
Step 2: Request LEA Confirmation
Ask the LEA to email the Odyssey Support team directly at [email protected] with confirmation of disenrollment. The email must include:
Student's full name
Student's date of birth
Parent's full name
Parent's email address
Confirmation that the student is not enrolled at any school within the LEA
Confirmation that the student has been removed from all enrollment reports submitted to the Utah State Board of Education (USBE)
This documentation must be submitted within 30 days of the initial notification.
Step 3: Odyssey Review
Once Odyssey receives the LEA's confirmation email, the team will review the documentation and update your status accordingly.
Why does the confirmation need to come from the LEA?
District-wide verification: Students can be enrolled at different schools within the same district. The LEA can verify that your student is not enrolled at any school within their entire district.
Official reporting source: LEAs are responsible for submitting enrollment data to the Utah State Board of Education. Their confirmation ensures the accuracy and authenticity of the disenrollment information.
What happens if I don't resolve this issue?
Students cannot remain enrolled in both UFA and an LEA. Failure to resolve cross-enrollment will affect your student's continued participation in the Utah Fits All program.