This guide explains how to request a one-time fee for a student in the Odyssey school portal.
When your school needs to collect a fee outside of a student's annual tuition — such as a registration fee or lunch charge — you can request it directly from the Student Enrollment & Fees page. This guide walks you through choosing a payment type, submitting the request, and what happens once it's sent to the parent for confirmation and payment through their student wallet.
Overview
● Request a fee when you need a parent to pay for something beyond tuition, such as registration, lunch, tutoring, assessments, or transportation.
● Choose the payment type that matches what you're charging for, so the parent knows exactly what it's for.
● Cancel a request if it was submitted in error or is no longer needed.
Step 1: Find the Student
From the Student Enrollment & Fees page, use the search bar to locate the student by name. Once you've found their row, look under the Actions column on the right side of the page, and select “Request Tuition or Other Fees.”
Step 2: Choose a Payment Type
Selecting “Request Tuition or Other Fees” opens a pop-up window with the student's name already filled in. Open the Payment Type dropdown and choose the fee you're requesting: Enrollment Fees, Registration Fee, Lunch/Meals, Educational Services/Classes/Tutoring Fee, Academic Assessments Fee, or Transportation Fee.
Step 3: Enter the Amount and Description
Enter the dollar amount in the Amount field, then add a short Description explaining what the fee is for.
Note: Descriptions are limited to 500 characters and are visible to the parent, so keep them clear and specific.
Step 4: Submit the Request
Review the details, then select Submit. The button will briefly show “Submitting…” while the request is sent.
Step 5: Confirm It's on Record
The new request appears under Additional Payment Requests. The parent will be notified by email and will see the request in their Parent Portal, where they can confirm the amount and complete payment.
Step 6: Cancel a Request, if Needed
If a fee request was submitted in error or is no longer needed, select Cancel Request, then select Confirm in the pop-up that appears.
Video Walkthrough
Need Help?
Phone: 737-379-2362 | Email: help.tx@withodyssey.com