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How to Use the Odyssey Marketplace (FES)

Step-by-step guide for Florida FES families on how to access, browse, purchase, and track orders in the Odyssey Marketplace.

Accessing the Marketplace

  1. Log in to your Odyssey Parent Portal.

  2. From your dashboard, select a student with available funds or navigate directly to the Wallet.

  3. In the Wallet, click Shop Marketplace.

Browsing the Marketplace

  1. Browse offerings using the main categories in the header or side menu.

  2. Select a category to view available products and services.

  3. Review any program-specific purchasing guidelines, eligible expense requirements, spending limits, or purchase restrictions before placing an order.

Purchasing a Product or Service

  1. When you find an item you want to purchase, click Add to Cart or select the offering to view details.

  2. Review product details, vendor information, return and cancellation policies, and shipping information.

  3. Click Add to Cart.

  4. Assign each item to the appropriate student by selecting the student from the dropdown menu.

  5. You may add multiple items and assign them to different students.

  6. When ready, click Checkout.

Reviewing and Submitting Your Order

  1. Verify your shipping address is correct.

  2. Review your order details carefully.

  3. Click Submit Order.

Checking Your Order Status

  • Email: You will receive notifications when your order is submitted, a product ships, tracking information is available, or a service is confirmed.

  • Marketplace Order History: Click the profile icon in the upper-right corner, select Orders, then View Order Details for tracking information.

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