This article is intended for schools that need to update tuition and fees for students. When setting tuition and fees, it's important to provide the correct amount. However, if a mistake is made, schools can adjust tuition before the parent confirms it or if the parent denies it.
Option 1: Updating Tuition for a Student in Pending Tuition Confirmation Status
Go to the [Pending Tuition Confirmation] section.
Expand the profile of the student whose tuition you need to update.
Click on [Update Annual Tuition & Fees].
Type in the correct amount and click [Add]. Double-check to make sure the amount is correct.
The tuition amount will update and the parent will receive the correct amount in their Odyssey portal. They must then confirm or deny it.
Option 2: Updating Tuition for a Student in Tuition Not Confirmed Status
Go to [Tuition Not Confirmed].
Expand the profile of the student whose tuition you need to update.
Click on [Update Annual Tuition & Fees].
Type in the correct amount and click [Add]. Double-check to make sure the amount is correct.
The tuition amount will update and the student will move to [Pending Tuition Confirmation]. The parent will now receive the correct amount in their Odyssey portal.
Option 3: Bulk Updating Multiple Students' Tuition
The student can be in Pending Tuition Confirmation or Tuition Not Confirmed status for this option.
Click on [Download Students CSV] in any section except Tuition Confirmed. You must use the student information found in this download — the Enrollment ID is essential.
Download the [Sample Tuition CSV] from the top right corner of any section.
Replace the information in the Sample CSV with the correct student data: Enrollment ID (from the Students CSV), Status must be Verified, Annual Tuition Payment Status must be changed to Pending Tuition Confirmation, and the correct Annual Tuition Amount for each student.
Save the file in .csv format.
Upload it by selecting [Upload Tuition CSV] in any section.
Ensure the amounts are correct before submitting.
Once uploaded, students move to [Pending Tuition Confirmation] and parents receive the correct amount in their Odyssey portal.
Option 4: Updating Tuition for a Student in Tuition Confirmed Status
Contact the Odyssey Support Team for assistance with tuition that has already been confirmed. Provide an Excel or Google Sheet with the following for each student: Student Name, Student ID, and Parent Email.
Quick alternate course of action:
Ask the parent to change their school selection to 'Home-Based Education'.
Once they do this, have them select your school again.
Reconfirm their enrollment.
Set the correct tuition & fees amount.