This article is designed for families who previously participated in the ACE-administered Utah Fits All program and have questions about account balances and reimbursements during the transition to Odyssey.
Balance Transfers to Odyssey
If you participated in the program under ACE, your remaining funds will transfer to Odyssey. This process depends on the accuracy and completeness of the data we receive from ACE. Once we confirm your participation, your balance will carry over.
Matching Your ACE Records
To help avoid delays, please use the same email address ACE used to contact you in any communication with Odyssey. This will help us match your records more efficiently.
Next Steps and Support
We appreciate your patience as we work through this transition. If you have additional questions or need support, please don’t hesitate to reach out. Our team is here to help.