How to Update Tuition & Fees for My Georgia Promise Students

This article is intended for Georgia Schools that need to upload tuition and fees for students whose tuitions are in a Pending Tuition Confirmation or Tuition Not Confirmed status. 

When setting tuition and fees, it's important to provide the correct amount. However, if a mistake is made, schools can adjust tuition before the parent confirms it or if the parent denies it.  Please note that, once confirmed, the amount can't be changed. If that happens, please contact the Odyssey Team for help.

Here are the ways you can update tuition and fees if a mistake is made:

Option 1: Updating tuition for a student in Pending Tuition Confirmation Status
 

1. Go to the [Pending Tuition Confirmation] section. 
   

2. Expand the profile of the student whose tuition you need to update. 
   

3. Click on [Update Annual Tuition & Fees].  
4. Type in the correct amount and click [Add].
    Please double-check to make sure the amount is correct. 
   

5. The tuition amount will update and the parent will receive the correct amount in their portal. They must then approve or deny it. 
   

Option 2: Updating tuition for a student in Tuition Not Confirmed Status
 

1. Go to [Tuition Not Confirmed].
   

2. Expand the profile of the student whose tuition you need to update. 
   

3. Click on [Update Annual Tuition & Fees].  
4. Type in the correct amount and click [Add]. 
   Please double-check to make sure the amount is correct. 
   

5. The tuition amount will update, and the student will move to [Pending Tuition Confirmation]. 
   The parent will now receive the correct amount in their portal. 
   

Option 3: Bulk update multiple students' tuition 
 

For this option, the student can be in Pending Tuition Confirmation or Tuition Not Confirmed status. 

1. Click on [Download Students CSV].
   1. You can click on [Download Students CSV] in any section except Tuition Confirmed, as we can not manually update those tuition amounts. 
   2. You must use the student information found in this download. The Enrollment ID, in particular, is essential for the following steps.
      
      

2. Download the [Sample Tuition CSV] from the top right corner of any section. 
   
   1. The sample includes the following sections: 
      1. Enrollment ID for each student. 
      2. Status of their enrollment request
      3. Annual Tuition Payment Status
      4. Annual Tuition Amount 
         

3. Replace the information in the Sample CSV with the information of the students you will be working on.  
   1. In the enrollment ID column, you will put the enrollment IDs you found in the Students CSV you previously downloaded. 
   2. In the status column, you must make sure those students are in a verified status, as you will only be setting tuition and fees for students with Verified Enrollments. (Remove any students that do NOT have a Verified Status)
   3. In the Annual Tuition Payment Status column, you must make sure to change the status to Pending Tuition Confirmation for all students. We need it to reflect this status, as that is the tuition status we want to move our students to. 
   4. In the Annual Tuition Amount column, you will input the correct tuition & fees for each student.

Your CSV should now look like this: 
Make sure there are no empty rows between the students. 

4. Save the file as a .csv format.
5. Upload it by selecting [Upload Tuition CSV] in any section. 
   
6. Ensure the amounts are correct before submitting.
7. Once uploaded, students move to [Pending Tuition Confirmation]. The parent will now receive the correct amount in their portal. 

Option 4: Updating tuition for a student in Tuition Confirmed Status
 

Contact the Odyssey Support Team for additional assistance as it can not be manually updated. 

Please provide an Excel or Google Sheet with the following information for each student whose tuition needs to be removed:

• Student Name 
• Student ID
• Parent Email