This article is intended for Missouri parents submitting reimbursements.
On your parent account you'll see a button on your dashboard to enter your ACH information. This button is located next to the reimbursement button. ACH information is only used to transfer funding due to a successful, approved reimbursement. Once you've submitted your ACH information, the button will disappear, and you won't need to enter that information again.
You'll receive an email after your first reimbursement form submission reminding you to enter your ACH information if you haven't already. You'll only receive this email once, as the ACH information only needs to be entered once.
The button will reappear only if:
- Your reimbursement bounced because the ACH information was entered incorrectly. In this case, you'll receive an automated email.
- You contact support requesting to update your ACH information because you have a new bank. In this case, let us know, and we'll manually reactivate the button for you.
Even if your reimbursement is denied, it won't affect your ability to upload your ACH information.