This article is to assist Odyssey marketplace vendors.
The payment process begins once a vendor inputs the tracking ID for any physical product or a receipt number if the sale is a service for their confirmed order. The Net 30 period cannot begin until a valid tracking number or a receipt number is uploaded.
If your systems do not generate a receipt number, we recommend Order ID _ Date.
Additionally, Vendors need to provide a monthly invoice for reconciliation. This must be sent to firstname.lastname@example.org on the 5th of every month.
The invoice should include the following for each line item shipped or service provided:
- Statement date
- Order ID's
- Product/service name
- Fulfillment date
Please keep in mind that the invoice is crucial for record-keeping but does not directly initiate the payment process. Payments are initiated once the tracking ID or receipt number has been uploaded.