This article is intended for vendors with pending orders in the Odyssey marketplace
When viewing their requested orders, vendors will be have the option to click into each order. Upon clicking [Pending] on an order vendors will be presented with the options [Confirm] / [Cancel] or [Open] / [Cancelled]. These are interchangeable and depend on the type of service. See the following images for examples for both.
Once the vendor has confirmed the order, they will have the option to enter the Offer ID, customer shipping information, and tracking information for products. Please see below for example.
For services, the vendor will have to include a receipt number instead. If the vendors system doesn't generate a receipt number, we recommend the format of Order ID_Date.